Future Trace Support
Need help using Future Trace? We're here to help.
Contact Us
Email: support@futuretrace.ai
We aim to respond within 2–3 business days.
FAQ
Product
- What is Future Trace?
- AI career intelligence: see how AI may affect your role, get next-role ideas, and track a career goal.
- Do I need an account?
- No. You can use Career Scan without signing up.
- Is it free?
- Yes for the current MVP features (scan, next roles, radar, local tracking).
- What does “Find my next roles” do?
- Suggests realistic adjacent roles based on your current role and context, with rough salary/timeline guidance.
- What is AI Disruption Radar?
- A view of how AI may impact your current role vs. recommended next roles.
Privacy & data
- Where is my scan data stored?
- On your device. Career scans are not uploaded to our servers.
- What do you collect if I join Early Access?
- Email, current role, and next role of interest — only to notify you about updates.
- Can I delete my data?
- Yes: use Delete Local Data in Settings, or uninstall the app. Email support@futuretrace.ai to remove a waitlist email.
- Do you sell my data?
- No.
Early Access / waitlist
- What is Early Access?
- Optional waitlist for future features (e.g. deeper transition plans). No charge to join.
- I joined but didn’t get a confirmation email
- Joining saves you on the list; we may not send an immediate email. You’re still registered if signup succeeded.
- How do I leave the waitlist?
- Email support@futuretrace.ai with the address you used.
App usage
- Why don’t I see results for my job title?
- Some titles need clarification; try a closer technology/role match or use “Other” where offered.
- Can I track more than one career goal?
- One active goal at a time; tracking another replaces the current one.
- Does Contact Support work?
- It opens email to support@futuretrace.ai. Install/configure Mail (or another email app) on your device.
Legal / store
- Where are Privacy Policy and Terms?
- https://futuretrace.ai/privacy and https://futuretrace.ai/terms (also in Settings).
- Who do I contact?
- support@futuretrace.ai